FAQ - Frequently Asked Questions
 
What is iMagic Fleet Maintenance?
iMagic Fleet Maintenance helps you to manage your fleet usage and service history.
 
What do I do if I have a question?
Please visit our support website at http://support.imagicsoft.com .
 
What do I get when I purchase iMagic Fleet Maintenance?
After purchase you'll be emailed a "registration key" when you enter this into the trial version it will convert the the full version. We'll also mail you a CD with the latest version of iMagic Fleet Maintenance via first class mail. You'll also be able to use our support forums http://support.imagicsoft.com for any technical help and receive all updates for a year - for free. You can purchase from http://www.imagicfleetmaintenance.com/Purchase.php
 
Does iMagic Fleet Maintenance support multiple users?
Yes iMagic Fleet Maintenance can be used on a LAN by several users at once.
 
To setup multiple users you would install the software onto each PC that needs it. Then designate one as the main/server PC, this then shares it's database with the other PCs on the network.
 
It takes a few steps to setup the network feature. As follows:
 
1) Install the software onto the server, this will then be the central database. Configure and setup the system and other details as required.
2) Still on the server, create a share to the folder in which you installed the software. You can do this by right clicking on the folder and selecting Sharing. You'll then want to give full read and write access.
3) Install the software onto each workstation (don't run it just yet).
4) On each workstation run the Network Administration program (found by pressing Start/Program Files/iMagic Fleet Maintenance). Follow the wizard and set the database path to the share that was created on the server.
5) You can now run the software on each workstation and it will use the database on the server.
 
How can I change the default currency setting?
iMagic Fleet Maintenance uses the system's currency setting. To change this to a different currency:
1) Press Start/Settings/Control Panel.
2) Select Regional Options.
3) Select the Currency Tab.
4) Change the Currency Symbol to your currency and click OK.
iMagic Fleet Maintenance will now use your currency.
 
How much does it cost?
Latest pricing is available by clicking the Buy Now link on the menu.
 
I'm quite happy with my pencil and paper why should I use a computer?
There are many advantages to using computer software although the main one should always be that it makes your life easier. The software product is intended to save you time and effort.
 
What support is offered?
Support is available online at our dedicated support website. Questions would normally be answered within 24 hours.
 
Can I download the software rather than pay for postage?
Yes. After purchase you'll be emailed a keycode, when you enter this into the application it will convert to the full version. We'll also mail you a CD just in case you need to reinstall in the future, free of charge.
 
What reports are available?
All commonly used reports are available, including bookings and customers. iMagic Fleet Maintenance is fully compatible with MS Access, so most reporting applications can be used including Microsoft Office, and Crystal Reports. You can also export to Excel for even more options.
 
How do I backup my fleet information?
All the data is stored in the database file which is called db.mdb. To backup this file you just need to copy it to another location or from the main menu select File/Backup Database. Windows does have an in built backup system called Windows Backup. With this program you can schedule automatic backups of your files.